The Management Board are responsible for driving forward our mission and values. As a team they make sure we achieve what we’re passionately committed to delivering – ‘Providing sustainable homes with specialised support and compassionate care’.
Between them, they have a wide range of backgrounds and experience from both the public and private sectors. Here’s a bit more about them.
Dave has a wealth of experience in social housing, having worked in local authority and Housing Association environments and in a variety of operational and senior leadership roles over the last twenty plus years. He is a Chartered member of the CIH (Chartered Institute of Housing) and brings an expertise in housing management and a real passion for working with customers to create a quality customer experience.
Dave is currently the Customer Experience Director at Stonewater, a large national social housing provider, with a mission to deliver good quality, affordable homes to people who need them most. At Stonewater, he is responsible for a significant national portfolio including Income Management, Lettings, Customer feedback, Communications and Customer Engagement.
Doug joined the Board of Pivotal Housing in 2023. Doug has been working in social housing for over 35 years. He is currently Chief Executive at Christchurch Housing Society a charity based on the South Coast providing housing and care to older people. He has worked as senior levels in a range of organisations across the Housing Association and Local Authority sectors working in roles that have covered most aspects of housing and care from complex supported schemes to Asset Management. He also spent five years at the Audit Commission working as a Housing Inspector and most recently was Head of Quality at the Abbeyfield Society.
Doug is a Fellow of the Chartered Institute of Housing and has a range of professional qualifications including an MBA from Birmingham University.
Ross has worked across supported and social housing for over 15 years in a variety of operational and senior leadership roles.
Ross is currently the Regional Director for Communities for Places for People, covering the south region. Ross also has responsibility for ensuring community focussed housing management services are delivered to customers in circa 30,000 homes.
Richard has a wealth of experience in both property / housing and in managing and developing SME’s. Having held senior positions within the property environment for almost 30 years, Richard is very commercially astute with an excellent knowledge of lettings, property management, legislation and compliance. Richard is entrepreneurially minded and has a proven track record in developing companies to become very successful and profitable business operations. He also has hands on experience with restructuring, acquisitions and mergers. He brings a wealth of business expertise with strategic vision and a keen eye on the bottom line.
Richard is currently retained as a business advisor and holds a number of non-executive director positions within the property and housing sectors. He is also CEO of a property investment company. Richard is used to providing corporate governance on compliance issues & statutory obligations and provide strategic oversight to the board. He has a true passion for business and property.