Our mission is to provide sustainable homes, specialised support and compassionate care

Covid-19 Update

Statement and Summary Risk Assessment

Pivotal is committed to ensuring a safe and healthy environment for our staff and clients, as well as for others who come into contact with our services.

Throughout the Coronavirus outbreak our teams have continued to provide essential services, including outreach and support services, to some of the most vulnerable members of society, whilst ensuring that we are working in line with Government and NHS guidance.

We have implemented a variety of health and safety measures during the Coronavirus lockdown and beyond, and our focus will continue to be on the health and safety of our staff and clients as and when the current restrictions are eased.

In line with Government guidelines, we are publishing our summary risk assessment on this website, setting out our assessment of the health and safety risks associated with Covid-19, the controls we have put in place and any further action that we have identified as appropriate.

The advice for anyone in any of our properties is

1. The most common symptoms of coronavirus (COVID-19) are recent onset of a new continuous cough and/or high temperature. If you have these symptoms, however mild, stay at home and do not leave your house for 7 days from when your symptoms started. You do not need to call NHS 111 to go into self-isolation.

If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

2. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.

3. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue in a bin immediately. Then wash your hands or use a hand sanitising gel.

4. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

At the current time and based on our understanding of what is known of COVID-19 and other similar respiratory viruses, it is likely that older people and those with chronic medical conditions may be vulnerable to severe disease. As more information emerges, recommendations may change.

In particular, we draw your attention to these government website links for more information.

COVID-19: guidance for households with possible coronavirus infection https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection